In addition, fees will be charged for:Ĭost of lost items, such as technology accessoriesīut I like paying overdue fines because I feel as if I’m supporting the Library. Replacement fees apply to lost or damaged materials. What types of fees are being charged at the Library? The Library has eliminated the fee for requested items not picked up. Your balance will not be reported to credit bureaus or affect your credit score.ĭoes the Library still charge a fee for requested books or other items that are not picked up? Accounts for customers ages 18 and older with an unpaid balance of $50 or more will also be submitted to QPL’s vendor, Unique Management Services, who will contact you on our behalf about making payment arrangements or returning overdue items. Once your balance reaches $50 or more on your account, or you have more than 20 items overdue, you will not be able to place holds or check out physical materials until you have returned your lost items or paid the replacement fees. You can make a payment online through My Account or visit your local library. If you are unable to pay the replacement charges for an item, please contact us at 71, visit your local library, or visit here to discuss your options. ![]() For more about our replacement policies, visit our Guide to Fees page. If you have a balance of over $50 or more on your account, or have 20 or more items overdue, you will not be able to place holds or check out physical materials until you have returned your lost items or paid the replacement fees. Please return any items you have, no matter how long overdue they are. If you return the lost items, the replacement charges will be cleared from your account. We do not charge late fines, but items not returned within 28 days (four weeks) of their due dates will be considered lost, and you will be billed for the replacement cost. We do want library materials back! Please return materials by their due dates so others can enjoy these shared resources. May I keep library materials indefinitely? What if I lose them? Try to renew a few days prior to the due date to check if an item is eligible for renewal. Note that if another customer is waiting for the item, it cannot be renewed. The Library also sends out email or phone reminders when items are coming due or overdue, and you can always check the due dates of your items by logging into My Account.Įligible items can be renewed online here, in person, or by calling 71. When you check out any physical materials, you can choose an email or paper receipt with the due dates. For many individuals and families, late fines discourage use of the Library and are a barrier to access. We want to make sure everyone can use the Library’s resources, no matter their circumstances. If you cannot return the items, please pay the replacement fee, or contact our staff about other options online here, by phone at 71, or at your local library. We will charge you for the replacement cost of items that are considered lost or damaged, but as soon as you return the items, the replacement charges will be cleared. This 48 hours excludes weekends.īefore the end of their degree or course final year students must:įailure to comply with this policy will result in online access to your exam results being blocked.Queens Public Library no longer charges daily late fines on overdue materials! Online access to results: If online access to your results was blocked due to an unpaid fine which you have now paid, it will be up to 48 hours before you can access your results after payment of the fine. The amount will be deducted from your print credit and the fines marked as paid on your library account.Select the ‘Library Fines’ link on the left hand side menu.Paying your Finesįines are paid through your Print Credit Account. You will not be able to borrow if you have fines totalling five euro (€5) or more on your account. ![]()
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